Tuesday, August 26, 2008

I am sorry it has been so long since we've written. We ended up working about 13 days straight! Sunday was a small break, definitely not long enough. We have learned so much in this short amount of time. It has definitely worn us down, but I feel like I've learned an important lesson through these difficulties.
I've always been a strong believer in optimism, but I have never so clearly seen people's lives be so altered by their attitude. Most importantly- if you expect everyone in your life to make things perfect for you, you will never be happy. This I've learned from the endless array of upset, teary eyed parents who think that dusty baseboards are unacceptable. In the amount of time it takes many people to tell us a complaint, they can simply pick up a small piece of trash or run a rag over a dusty desk and have it done. Then there are the optimistic tenants and parents who have every right to be irritated or annoyed, and instead leave us feeling sorry but willing to help. For example, there is a girl who moved into a room that had no closet doors. We said we would be ordering some new ones. A couple of days later she called us and asked if she could just drape some fabric, she thought it would look nicer that way. She was truly making the best of a not-so-great situation!

We have become tough as nails with ranting parents, but we've also been humbled and learned how beautiful things can operate when you treat others how you would like to be treated. The golden rule holds true in all situations, not just the easy ones!

Anyway, it was great to see so much family this past week. I thought it would be stressful to have mom visiting, but really it was such a blessing to have some light and happiness during a stressful time. I loved going to see all my aunts in Bountiful. And while Pride and Prejudice the musical was a little corn-ball, their voices were amazing, and we enjoyed ourselves.

Natalie came on Sunday night and we got to spend a lot of time with her. On Monday she had to hang around our office and listen to all our tenants problems. Afterward we went the creamery and got drinks. Then we went out to dinner with Emilie (another friend that we met at school in Idaho) and her boyfriend Nick. It was great to see them again.

Jon and I (but mainly Jon haha) worked 40 extra hours this week of maintenance. We worked an endless amount over for our regular job, but the maintenance we do gets us $10 an hour. We also get a bonus for being completely full for the fall! Our bonus will increase if we get all the rent in on time as well.

Our big highs are coming with some more difficult lows, but we're learning, and working, and really knowing what its like to rely on one another! I don't know that either of us could do it without the other.

Here is a picture of the family at Pride and Prejudice:

Friday, August 15, 2008

We are walking and living proof that all of your worst fears for move-outs can all happen in one day... but you can still make it!
This is partially for my own sanity, to go through these stories and laugh at them.
Here are just three of the wonderful events of the past two days:

One girl we thought was supposed to be moved out, but it turns out she had a contract through this fall and winter... and we had no idea. So we got completely full, with no more room left for her.
Solution: We were waiting for the last girl's contract to arrive on the day that this happened, and the mother called, and had not sent it yet. So yay! No agreement! We put this girl on a waiting list for if anything falls through.

A girl came in with her contract. Apparently her friend had signed a contract and was all set, but she hadn't got hers in. We were all full. She got really mad that we didn't reserve her a spot and left.
Solution: At first I felt bad, but then again, she had no agreement with us. I just put her first on the waiting list and told her friend we would keep an eye out to see if anyone fell through with their contract.

We have a guy who has been out of state for many weeks and has his stuff still in his bedroom. We had to move 2 girls in there today. We left many angry messages telling him he could not extend his lease and he needed to get everything out right away. He didn't speak very much english and we were always leaving messages but never talking.
Solution: We finally left a message saying we were going to throw out all of his things. He called back and is coming to get his stuff tonight.

Those are just a few of the situations that make my stomach churn. Luckily, everything ultimately works out.
Jon and I worked until about 8:30 last night and then nursed our tired and aching feet. What a day!

Today I had all of the cleaners, carpet cleaners, and keys organized so I was able to stay in the office. We had about 15 move ins today, so it was nice to be able to stay in one spot.

Anyway, were working hard, and waiting for when we can play hard!

Mom is coming up on Monday and were excited.
Natalie from BYU Idaho is coming next Sunday the 24th and is going to spend 2 nights at our place.
We're excited to see everyone!

Much Love

Thursday, August 7, 2008

Jon and I are officially calling Summerwood Condos "temporarily full". This means a lot of people have reserved spots since there are so few left, and are completing their contracts and bringing in their deposits. Unfortunately, some of these people will fall through. So, we've created a waiting list, and we are looking forward to when we will be permanently full.

Jon and I are all registered for this fall, and are looking forward to our classes.

Jon's Schedule:
Entrepreneur Lecture Series
First Aid

Rachel's Schedule
*disclaimer* I have currently decided on my major being marriage, family and human development. I've been considering this for a while since it is a kind of focused sociology, which I love. The motivation behind this major is that I will get my masters in marriage and family therapy. Moving on...

Strengthening Marriage and Family
Family Recreation
New Testament
Human Development
Stress Management

Jon and I have set up our classes so that we can tag-team our job. I will being going to class 8:00 am - 11:00am. Jon's classes all start 1:00 pm and after, and vary on how late they go each day. This gives us 2 hours to switch off, which will be especially nice since we want to find a way to take the bus to school. It might even give us time to see each other in the middle of the day, yay!

Jon and I are currently waiting for someone to come in for an after-hours appointment, to get a tour and some information. They are 15 minutes late. So we are glad we had some time to update the blog!

Family- we are starting to think of how we are going to do Christmas. So once anyone solidifies any plans, we would like to know. We definitely plan on finding a way to be in Santa Barbara for Christmas Eve and Christmas day. We have to work something out with our assistant managers, because one of us have to be in Utah pretty much at all times. So we'll update everyone when we know about flying or driving or dates, and please keep us updated too! Thanks :) love you guys